Terms & Conditions

Last Updated: 06/09/2025

Welcome to ik-Umeed (ikumeed.com). By accessing or using our platform, you agree to the following terms and conditions. Please read them carefully.

1. Nature of Our Platform

  • ik-Umeed is an online coordination platform designed to connect NGOs, volunteers, and individuals seeking or offering support.
  • We do not collect or distribute money, donations, or materials on behalf of any party.
  • Our role is strictly limited to providing a space where users can share needs and offers of support.

2. User Responsibility

  • All users (NGOs, volunteers, individuals) are responsible for the accuracy and truthfulness of the information they provide.
  • Before offering or receiving support, users must independently verify the authenticity of the other party.
  • Any arrangement, donation, or support provided outside the platform is solely at the discretion and risk of the users involved.

3. No Liability

ik-Umeed and its team shall not be held responsible or liable for:

  • • Fraudulent activities by users or third parties.
  • • Misrepresentation of needs, offers, or identities.
  • • Financial loss, material loss, or emotional harm resulting from connections made through the platform.

Users agree to indemnify and hold harmless ik-Umeed from any claims, damages, or disputes.

4. Account & Content Policy

  • We reserve the right to suspend, block, or delete any account found to be engaged in fraud, misuse, or violation of these terms.
  • Any content shared on the platform must not be false, misleading, or harmful.

5. No Guarantee of Support

  • Listing a request or offer on ik-Umeed does not guarantee that support will be provided or received.
  • The platform is purely for coordination and visibility.

6. Data Usage

  • Basic information provided by users will be displayed publicly for coordination purposes.
  • We will not sell or misuse personal data for commercial gain.

7. Amendments

  • ik-Umeed reserves the right to update or modify these Terms & Conditions at any time.
  • Continued use of the platform constitutes acceptance of the updated terms.

8. Governing Law

  • These Terms & Conditions shall be governed by and construed under the laws of India.
  • Any disputes shall be subject to the jurisdiction of the courts of Mohali/Punjab.
Contact Information

If you have any questions about these Terms & Conditions, please contact us through our platform.